We regularly conduct in-person factory visits to ensure that all legal standards are met and the people are treated fairly with safe working conditions.
All factories must adhere to all legal requirements, international standards, national and local laws and regulations.
Wages, Benefits, and Working Hours
All factories must comply with all laws regulating local wages, overtime compensation and legally mandated benefits. Employees do not work over 40 hours a week, are entitled to overtime and have at least one day off in seven. For example, our store and factory employees in Nicaragua receive 30 paid vacation days a year, work 40 hours a week, have a 1 hour lunch break at noon, paid a 13th month every December, paid above minimum wage, and receive a full liquidation if they leave their job. Liquidation is calculated by remaining vacation time, length spent at work and paying out the 13th month.
Health and Safety
All factories must provide a safe and healthy work environment, where employees must not be subject to unsanitary or hazardous conditions.
Nondiscrimination and Harassment
All factories must treat employees fairly and with respect. No employee shall be subject to physical, sexual, verbal harassment or abuse.
All employees must be free to join organizations of their own choosing, including but not limited to, trade unions and freely participate in collective bargaining
Child and Forced Labor
All factories must employee people who are 18 or older. Our suppliers must not use involuntary or forced labor. Factory employees must be legal residents of the country and provide proper documentation to ensure no one is working due to human trafficking.
We must provide fair payment for all artisan services by paying a deposit for half the amount of services provided and allowing the artisans to chose the price of goods sold.
We use compostable bags to minimize the negative impact of plastic bags. Our bags can be added to a home or industrial compost, and a landfill where they will decompose in a couple months.
The majority of our clothing fabric is made out of old, leftover, and over-ordered fabric from other designers and fabric warehouses. This allows us to reuse and divert these materials from the landfill and into your closet.
The majority of our prints are digitally engineered to reduce fabric waste. Digital printing reduces water waste because the fabric does not need as many rinse cycles and also screens, that are normally used for traditional wet printing, do not require cleaning and therefore no wasteful water.
Museo garments are all made in small production runs, ensuring there is not excess waste.
How do I sign up for a wholesale account?
Businesses interested in setting up a wholesale account please email us at firstname.lastname@example.org. We will then send you an application to specify products of interest and quantities. Every application is then reviewed in order to ensure the business is a good fit. Because we are a small business, we are not able to accommodate all requests, but will try out best to do so.
How do I care for my Museo garments?
Each Museo piece is handmade and hand dyed, therefore all garments need to be handled with care. We recommend to hand wash in cold water, hang dry and do not iron.
How do I know which size will fit me best?
As all Museo pieces are handmade, our silhouettes can vary in fitting. Please always check the description. If you have any questions regarding a fit of a garment please email customer care at email@example.com before purchasing.
What if an item is not the color I thought it was?
Due to different computer monitors, colors may vary slightly from the photos. Although every effort is made to photograph garments in truest form and describe these in detail, we cannot guarantee every monitor will accurately depict the actual color of the product.